Customer Support Policy

Customer Support Policy

Support Availability

  • Support available via Email and Contact Form.
  • Initial response within 24–48 business hours.
  • Help with orders, shipping, products, installation, returns, refunds and general inquiries.

Non-Returnable Items

  • Misused or improperly installed products.
  • Requests submitted after 30 days.
  • Items without original packaging, where applicable.